Raising the bar
A funny thing happened to me today when I walked into a health clinic. Ok, that’s not the start of a joke, but it’s a true story. I was suffering from inflammation in my elbow, and those around me know …
Category: Editor’s note
Next generation talent
When you’ve been in this chair for a few years, there’s an annual ebb and flow to the rhythm of the year. You can almost set your calendar by these annual events. The Montreal and Toronto auto shows launch early …
Dealer image overhaul
In a world that is increasingly politically correct — which in itself is a really good thing since the world has been incorrect for too long — it seems there’s still one person that can be unfairly targeted, maligned, bullied …
Putting the brakes on
It’s easy to get pretty excited about the future. Well, easy for me, at least. That’s because there’s a big part of me that’s never too interested in the status quo, and is much more curious about what the future …
The data dillemma
I spend a lot of time talking with companies that provide business software to dealers. It’s part of my job to try to figure out who is who at the zoo, what exactly it is that they do, and how …
No time for small talk
One of the things I enjoy the most about my job, is talking to smart people who are passionate about what they do. Those conversations happen on a regular basis, doing interviews for stories, meeting people at industry events, or …
It’s party time
When it’s time to celebrate, there are few places better suited for revelry than New Orleans, Louisiana. After serving dealers and the industry for 75 years, it’s only fitting that the Canadian Automobile Dealers Association will gather its dealers and …
Amazonification
When we heard rumblings from Canadian Hyundai dealers about a disruptive and innovative mall-based dealership that had opened in England, we decided we needed to visit and figure out what the fuss was all about. There’s a lot to fuss …
The Audi City experience
Canadian auto dealer’s editors spend a lot of time exploring the forces at work both inside and outside automotive that threaten to disrupt the traditional dealership model. So, when all fingers kept pointing back to the Audi City store in …
Dealers or retailers?
There’s a radio advertisement that plays regularly on a sports radio station during my morning commute urging people to visit their local “Dodge/Chrysler retailer.” The ad caught my eye, or my ear I suppose, because we have been writing a …
The big get much bigger
The sheer size of some of the booths at this year’s National Automobile Dealers Association (NADA) Convention & Expo was just short of staggering. On the surface, the consolidation in the automotive supplier community, (mostly under the banner of Cox …
All that glitters
In March, the Canadian auto dealer team visited Las Vegas, Nev. to experience the bright lights in the big city. But the glitz, sizzle and pizzazz weren’t happening at a casino or nightclub — they were in the vast exhibition …
