You own a small-to mid-sized dealership, your name hangs over the door, and you’re starting to think about retirement. Your transition out of the dealership could be smooth or rocky, depending on the decisions you make now, and how early …
Canadian auto dealer Senior Editor Todd Phillips interviews Dennis DesRosiers, Past-President of DesRosiers Automotive Consultants, about a new award to help women entering Georgian College’s Automotive Business School of Canada: The Maryann Keller Memorial Award. DesRosiers says Keller was a …
Canadian auto dealer senior editor Todd Phillips interviews Bonnie Wasser, who looks after the annual CADA Summit for the Canadian Automobile Dealers Association (CADA). This year’s event is back in person, and Wasser updates dealers about the logistics, speakers and …
Louis-Yves Cloutier talks about 360.Agency’s newest product DRX 360 Louis-Yves Cloutier’s 360.Agency has been a familiar DMS presence in Canada for a decade now, and counts over 1,000 dealerships in Canada as customers. But now the company is announcing the …
Canadian auto dealer Senior Editor Todd Phillips interviews J.D. Ney, Director of Automotive Practice at J.D. Power Canada, about the findings of the J.D. Power 2023 Canada Customer Service Index—Long-Term (CSI-LT) Study. The report found the market for service was …
Canadian auto dealer senior editor Todd Phillips interviews Todd Bourgon, Executive Director at the Motor Vehicle Retailers of Ontario (MVRO), about a proposed 48-hour “cooling off” period after a vehicle purchase. The Ontario government is consulting with the industry about …
