Demystifying AI
I encourage you to read the column on artificial intelligence on page 34 by Dee Murphy-Brown in this issue. As I was editing her column, I was struck by the line: “Over the next half-decade, early adopters will likely start …
Category: Opinion
Are you really ready for EVs?
To state the really obvious, ready or not, EVs are coming. Maybe not at the pace some expect, and some brands will be much faster to produce vehicles than others, but make no mistake — they are set to transform …
Today, 5 years from now
A few weeks back I delivered a presentation to the Automobile Dealers Association of Newfoundland and Labrador. I was part of the agenda for their annual meeting, and it was a pleasure to be back on the Rock speaking to …
What happens in Vegas…
If you’ll allow me to alter and repurpose that well known and oft-quoted Vegas slogan, what happens in Vegas won’t stay in Vegas. I know that because I’ll be reporting on it. I’ll be heading down there for Thomson Reuter’s …
A big thanks, to a great man
This issue marks an important milestone — but one that I’d just as soon not write about. It will be the last column penned by our Tech Talk columnist Gerry Malloy. He’s hanging up his pen. Gerry has been an …
Treating guests like, well, guests
We write a lot about the future of the automotive retail experience, and at times it seems like it’s a lot of theoretical discussions that don’t necessarily make it to the sales floor and service bays of our dealerships. Being …
A story of brand risk
In a world of social media, where anyone can publish to the world and any given story can take off and reach an audience of thousands, companies need to be particularly careful about how their actions might be seen. It …
Sneak preview of CADEX chat
Steve Greenfield, Founder and CEO of Automotive Ventures and I sat down to plan Steve’s appearance at CADEX in Halifax in April, and we got to talking. Some of that chat is reproduced here as a teaser to what we’ll …
Auto industry is back and evolving
So far 2023 has been the year that keeps on giving. Giving us optimism, as well as learning, reconnecting and entertainment opportunities that are getting the auto industry excited about what we do again. In January, the Canadian auto dealer …
Moving ahead, while taking home the lessons from 2022
As I write this, the Year of the Tiger in the Chinese zodiac has just ended, with its turmoil and drastic highs and lows, and the Year of the Rabbit has just begun. The sign of the Rabbit is said …
A little bit of one-on-one
For many of us in the automotive industry, there is plenty of time spent poring over charts and tables of data, trying to glean the insights the data is willing to yield. The Canadian auto dealer team has the benefit …
Embracing the EV-olution in 2023
Congratulations, if you’re reading this you made it through 2022, a year that started off on very shaky ground, with new virus strains, continuing economic disruption, and a new war to top it off. But over the last six months, …
